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    Hurricane Assistance

    The storms that hit the Southeastern U.S. have resulted in historic devastation. We’re here to provide what assistance we can to get your materials handling business up and running as quickly as possible.

    CALL

    1-888-630-7099

    Frequently Asked Questions


    What do I do if I am affected by the hurricane and am not able to make my Yale Financial Services lease payment?

    For customers currently financing equipment through Yale Financial Services, as soon as you are able, call our hurricane hotline at 1- 800-421-1656. Payment options are available to help you through this difficult period. Contracts may be renegotiated, extended or rent holidays may be available.


    How do I file an insurance claim?

    For customers currently financing equipment through Yale Financial Services, please contact our insurance expert Christi Price at 406-831-4134. Christi will update our records to reflect the current status of the equipment and answer all of your insurance questions.

    Be prepared to provide the following information:

    • Phone
    • Fax/Email
    • Asset(s) Damaged
    • Claim # (if available)
    • Claim Amount (if known)
    • Insurance Agent or Adjuster Information
    • Any Additional Claim Detais

    My forklifts were damaged or destroyed in the hurricane, what should I do?

    For customers currently financing equipment through Yale Financial Services, call our hurricane hotline at 1-800-421-1656 and update us on the status of your operation and assets. Use the links above to request new equipment or short term rentals.


     


     

    Tell Us what you need

    Repair

    Service or parts for minor damage to equipment to make operational

    Rent

    Used or rental forklift assets for immediate delivery

    Replace

    New equipment or assessment of your fleet/operation

     

    Would you rather use our mobile app to submit your request for assistance?

    You can download it below. Using the app will allow you to attach images with your request. 

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    Complete a short form and share some details about your requirements.