Management and Continuous Improvement As a true partner, Yale Fleet Management is involved in all aspects of your fleet’s operations– providing you with a complete picture of operational costs and areas for improvement. Management services include: Dedicated fleet management account manager and consultant: on-demand access to someone who is there to help To provide you the personalized service you deserve, we have dedicated Program Managers on staff. These consultants are knowledgeable about your account and are there to help support your every need. Regular performance reporting With our Fleet Maintenance software, you can access a number of popular pre-designated performance reports or easily export basic data such as equipment inventory, maintenance history and work order summary by serial number. These basic reports can make it easy for you to track and report maintenance costs for each asset. Spend analysis and tracking: identify costs per hour and utilization history In addition to our Basic Reports, you can export detailed reports such as cost-per-hour and utilization. With enhanced fleet reporting, you can make intelligent decisions about your fleet including the most effective and economical placement of assets. Unlike software alone, our experts can help you analyze the data to provide sound recommendations for your fleet. Avoidable damage analysis: find these hidden costs that may be driving high expense levels Yale Fleet Management business system provides reports that show avoidable damage summary totals by equipment number, types of avoidable damage repairs categorized for analysis, detail of avoidable damage repairs for a specific unit—all organized by the department, building, location, etc. based on your specifications. This data can be for the life of the equipment to date, or just for certain time periods. It is important for both the customer and fleet manager to track such information so that costs can be driven down by process changes, specification changes, offering training to operators, and other activities. Advanced periodic reviews with recommendations Yale Fleet Management can perform in-depth site surveys that allow us to help you determine:• What a productive and cost-effective fleet looks like in your application• What is the optimal fleet size and mix• What is the most cost efficient maintenance scheduleOn an ongoing basis, we will analyze all the data to identify opportunities for continuous cost improvements. Yale Fleet Management also will help you determine what management reports are needed to provide on-going decision making, track variable costs, and avoidable damage costs. Once avoidable damage costs are recognized and tracked, changes in processes, procedures, or training will allow us to work together on reducing those avoidable costs. Equipment reduction, rotation and replacement recommendations Fleet management is about the total cost of ownership on a unit and fleet basis, and how to ensure the highest productivity at the lowest life cycle cost. Yale Fleet Management will work with your operation to gain the necessary business intelligence for recommendations regarding overall fleet size and composition as well as equipment utilization and replacement options.