• parts request portal header  

    Complete the form below to set up your Yale® Customer Portal account for online parts ordering, both during and after the COVID-19 pandemic.

    As a valued customer, you will have:

    • Special pricing on thousands of replacement parts
    • Access to tools to find the right parts
    • Ability to order parts from the convenience of your home, office or shop
    • Access to technical parts information
    • An authorized Yale® dealer assigned to you for local support and order fulfillment

    Your request will be processed in the order it was received, requests are subject to dealer approval. Please anticipate 2-3 days for account setup