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Yale Materials Handling Corporation Recognized as Top Full-Line Service Provider in Independent, Third Party Research Study

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GREENVILLE, N.C. (Oct. 8, 2013) – Yale Materials Handling Corporation was ranked highest among full-line lift truck providers in a range of service-related categories in a recent independent, third party study conducted by Hanover Research. Yale® dealers were the most likely to be recommended among full-line lift truck makers, and Yale was noted for its dealers being most understanding of customer needs, being most responsive, having available parts and being most used for service needs.

"Service is engrained into who we are at Yale—from our design engineers to plant personnel to our amazing dealer network,” said Bill Pfleger, President of Yale Distribution. “The results of this study validate our dealers and our emphasis on providing industry-leading service to our customers by standing behind our lift trucks throughout their long life cycle.”

Hanover Research conducted the study earlier this year with industry respondents who are involved in the purchase process of lift trucks for their company. More information from the study is available on the Yale® lift truck website.

About Yale Materials Handling Corporation
Yale Materials Handling Corporation markets a full line of materials handling lift truck products, systems and services, including electric, gas, LP-gas and diesel powered lift trucks; narrow aisle, very narrow aisle and motorized hand trucks Yale has a comprehensive service offering including Yale Vision wireless asset management, Fleet Management, Yale service, parts, financing and training. Yale® trucks are manufactured in an ISO 9001:2008 registered facility and range in capacity from 2,000 to 36,000 lbs. For more information, or to find the Yale® lift truck dealer nearest you, call 1-800-233-YALE or visit

Yale Materials Handling Corporation is part of NACCO Materials Handling Group, Inc. (NMHG), a wholly owned subsidiary of Hyster-Yale Materials Handling, Inc. (NYSE:HY). Hyster-Yale Materials Handling, Inc. and its subsidiaries, headquartered in Cleveland, Ohio, employ approximately 5,300 people worldwide.

Yale is a Registered Trademark and is a Registered Copyright of Yale Materials Handling Corporation. People. Products. Productivity. is a Trademark in the United States and certain other jurisdictions.

Company Contact:
Nicole McLawhorn
NACCO Materials Handling Group
Media Contact:
Carly Diette