GREENVILLE, N.C. (May 14, 2015) – Yale Materials Handling Corporation is excited to recognize its top performing dealers with the 2014 Dealer of Excellence award. This award honors Yale® dealers that have exhibited focused leadership, and continue to drive their customers to the highest level of performance in all functional areas of materials handling.
“Our dealers continue to demonstrate an exceptional commitment to service, providing expert knowledge and support that exceeds customer expectations and attracts new business,” said Bob Sattler, Vice President of Dealer Business Development, Yale. “The Yale dealer network is one of the largest in the materials handing industry, and our Dealer of Excellence recipients have proven to meet the most demanding criteria, standing out from a remarkably talented group of dealers.”
To receive the award, dealers must meet rigorous business practice standards and performance criteria including superior customer satisfaction, general management, truck sales, short-term rental, aftermarket sales and parts and training and service. Each year, the program requirements are assessed and modified to ensure that performance standards keep pace with increasing customer expectations and heightened industry demands.
2014 Dealer of Excellence Recipients
| Yale Dealer |
Dealer Principal |
| Alta Equipment (Eastern MI Division) |
Steve Greenawalt |
| Berry Material Handling |
Joe Wilson |
| Black Equipment Company, Inc. |
Scott Bonnell |
| Burns Industrial Equipment, Inc. |
Christopher Burns |
| Eastern Lift Truck Co., Inc. |
Michael Dougherty |
| Fairchild Equipment Inc. (WI. Division) |
Mike Pruitt |
| Hilo Materials Handling Group |
Gary Fairchild |
| Hy-Tek Material Handling |
Steve LoPiccolo |
| Dougherty Equipment Company (NC Division) |
Sam Grooms |
| Insley-McEntee Equipment Company, Inc. |
Philip Robinson |
| Key Material Handling Equipment Co., Inc. |
Robert Kehley |
| MacKinnon Equipment & Services |
Sandy MacKinnon |
| Medley Material Handling Company |
Mark Medley |
| Northland Industrial Truck Co., Inc. (MA Division) |
Alan Hammersley |
| Riekes Equipment Company |
Duncan Murphy |
| Yale Carolinas-East |
Gray Wheeler |
The Yale Dealer of Excellence recipients were honored with a special awards celebration on April 10, 2015 in Newport Beach, Calif. The 2014 Dealer of Excellence program marks the 21st year that Yale has honored its highest performing dealers.
About Yale Materials Handling Corporation
Yale Materials Handling Corporation markets a full line of materials handling lift truck products and services, including electric, gas, LP-gas and diesel powered lift trucks; narrow aisle, very narrow aisle and motorized hand trucks. Yale has a comprehensive service offering including Yale Vision wireless asset management, fleet management, Yale service, parts, financing and training. Yale® trucks are manufactured in an ISO 9001:2008 registered facility and range in capacity from 2,000 to 36,000 lbs. For more information, or to find the Yale® lift truck dealer nearest you, call 1-800-233-YALE or visit www.yale.com.
Yale Materials Handling Corporation is part of NACCO Materials Handling Group (NMHG), a wholly owned subsidiary of Hyster-Yale Materials Handling, Inc. (NYSE:HY). Hyster-Yale Materials Handling, Inc. and its subsidiaries, headquartered in Cleveland, Ohio, employ approximately 5,400 people world-wide.
